Pemocart - Shipping Policy
Welcome to Pemocart’s Shipping Policy! We strive to ensure that your orders reach you in a timely, reliable, and cost-effective manner. This policy provides an overview of our shipping practices, delivery times, fees, and other essential details.
1. Shipping Regions
- Domestic Shipping: We offer shipping within India.
- International Shipping: At this time, we may/may not support international shipping. Please check specific product listings or contact our support team for further information on international deliveries.
2. Order Processing Time
- Orders are typically processed within 3-5 business days, excluding weekends and public holidays.
- Processing times may vary during high-demand periods (such as holidays or promotional events).
3. Shipping Options & Delivery Times
- Standard Shipping: Estimated delivery time is 3-5 business days after dispatch.
- Express Shipping: For faster delivery, choose express shipping, with an estimated delivery time of [1-3] business days after dispatch.
- Please note that delivery times may vary depending on the shipping destination, weather conditions, and other factors.
4. Shipping Fees
- Standard Shipping: Rs: 50.00
- Express Shipping: Rs: 100.00
- Shipping fees will be calculated at checkout based on the chosen shipping option and delivery location.
5. Order Tracking
- Once your order is dispatched, you will receive a confirmation email with a tracking number to monitor your order status.
- You can track your order directly on our website or through the shipping provider’s tracking portal.
6. Undeliverable or Delayed Packages
- If your package is delayed or marked as undeliverable due to incorrect address details or other reasons, we will contact you for an updated address. Additional fees may apply for re-shipping.
- Pemocart is not liable for delays caused by external factors, such as customs delays, natural disasters, or courier service disruptions.
7. Lost or Damaged Shipments
- If your package is lost or damaged in transit, please contact our support team at pemocart@gmail.com within [7] days of the expected delivery date.
- We will work with the carrier to investigate and resolve the issue. Eligible claims may be resolved through replacement, store credit, or refund based on the circumstances.
8. Shipping Restrictions
- Some items may be restricted or prohibited for shipping to specific regions or countries due to local regulations.
- Hazardous items, oversized packages, and certain categories may incur additional shipping limitations.
9. Customs and Import Duties (for International Orders)
- For international orders, customs duties, and import taxes may apply based on the destination country. The buyer is responsible for paying these fees.
- Delays due to customs processing are beyond our control and may extend delivery times.
10. Contact Information
- If you have any questions or concerns regarding our shipping policy, please feel free to reach out to our customer support at pemocart.com or +917010401694.
Thank you for shopping with Pemocart! We appreciate your patience and understanding as we work to deliver your orders safely and efficiently.
